FAQs

MAKNO CARES

Frequently Asked Questions

Have questions about Makno Makhana? Find answers about our products, flavors, orders, delivery, storage and more.

About Makno Makhana

Makhana, also known as fox nuts or lotus seeds, is a naturally light and crunchy snack. Makno Makhana brings this traditional Indian superfood to you in delicious roasted flavors.
Makno focuses on delicious, crunchy and premium roasted makhana with carefully selected flavors. Our goal is to make traditional makhana an enjoyable everyday snack for modern customers.
Makno Makhana is roasted to create a light, crunchy and flavorful snacking experience.
Makno offers a variety of delicious flavors, including spicy, chatpata, salty and plain options. Availability may vary from time to time.

Quality & Storage

Keep the pack tightly sealed and store it in a cool, dry place, away from direct sunlight and moisture. Resealing the pack after opening helps maintain its crunchiness.
Please check the manufacturing date and best-before date printed on the product packaging for the exact shelf life.
Makhana is an agricultural product, so natural variation in size, texture and appearance can occur. We aim to provide a consistently enjoyable roasted snacking experience.

Orders & Payment

Select your favorite Makno Makhana products, add them to your cart and proceed to checkout. Enter your delivery details and complete the available payment method to place your order.
Available payment methods are displayed during checkout. Payment options may include online payment methods and other options depending on your location and checkout availability.
If you need to cancel an order, please contact us as soon as possible. Cancellation depends on the order processing and shipping status.
Yes. After successfully placing an order, you should receive an order confirmation through the contact information provided during checkout.

Shipping & Delivery

We aim to make Makno Makhana available to customers across India. Delivery availability and estimated delivery time are shown during checkout based on your location.
Delivery time depends on your location and the shipping service available for your order. The estimated delivery date will be shown during checkout or in your order updates.
Once your order has been shipped, tracking information will be provided when available. You can use the tracking details to follow your shipment.
If your package arrives damaged, please contact our support team as soon as possible with your order details and photographs of the package/product so that we can assist you.

Returns & Refunds

Food products may have specific return restrictions. Please refer to our Shipping & Returns policy for the latest information regarding eligible returns, damaged products and refunds.
Please contact our support team as soon as possible with your order number and photographs of the product received. We will review the issue and help you with the next steps.

Bulk & B2B Orders

Yes, we welcome bulk and business enquiries. If you are interested in purchasing Makno Makhana in larger quantities, please contact our team with your required quantity and requirements.
Yes. Makno Makhana can be a great option for gifting, events, corporate occasions and celebrations. Contact us for bulk or gifting enquiries.

Still have questions?

We're happy to help. Reach out to the Makno team and we'll do our best to assist you.

Contact Makno
No matching questions found.


HELP CENTER

Frequently Asked Questions

Everything you need to know about Makno and our products.

Makhana, also known as fox nuts or lotus seeds, is a nutritious superfood with high protein and antioxidants.
Yes, roasted in olive oil, low calorie, gluten free and no preservatives.
Store in a cool dry place. Keep airtight after opening.
Yes, weekly and monthly plans available with savings.
UPI, cards, net banking and COD available.